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Privacy Policy

Privacy Policy

We treat the information you entrust to us responsibly and comply with all applicable data protection regulations. We always treat your personal data in accordance with the statutory data protection provisions.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Responsible Body

The responsible body for data processing on this website is:

x11plus GmbH
Nigerstr. 2
81675 Munich
Germany

E-Mail: hello@x11.plus

Disclosure of Data

We only share your personal data with third parties if this is legally permissible [e.g., based on Art. 6 GDPR] and/or absolutely necessary. In some cases, we use service providers for the legally required commissioned processing of data. The full responsibility for data processing remains with us. Furthermore, we partially use plug-ins of other providers on our website.

Liability for Own Content

The contents of these pages were created with great care. However, we cannot assume any liability for the accuracy, completeness, and timeliness of the content. As a service provider, we are responsible for our own content on these pages under the general laws.

Questions

Please direct all requests for information, inquiries, or objections regarding data processing via e-mail to: hello@x11.plus

Processing of Data (Customer and Contract Data)

Data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website. Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address listed in the imprint. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

In addition, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Details can be found in the privacy policy under "Right to restriction of processing".

Analysis Tools and Third-Party Tools

When visiting this website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is generally anonymous; the surfing behavior cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. Detailed information about these tools and about your possible objections can be found in the following privacy policy.

The data will be deleted immediately if they are no longer required to achieve the purpose, but no later than after six months.

External Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This can include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions with respect to such data.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke your already given consent at any time. An informal message by e-mail to us is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which the processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling reasons worthy of protection for the processing that outweigh your interests, rights, and freedoms or the processing serves to assert, exercise, or defend legal claims.

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.

Rights of Data Subjects

We hereby inform you that in accordance with Art. 15 et seq. GDPR, under the conditions defined therein, you have the right to information about the personal data concerned as well as to rectification or erasure or to restriction of processing or a right to object to processing as well as the right to data portability. Also, according to Art. 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority.

Right to Information, Art. 15 GDPR

You have the right to uncompensated information about your stored personal data, its origin and recipients, and the purpose of the data processing (especially processing purpose, data recipients, storage duration, etc.) at any time.

Right to Rectification, Art. 16 GDPR

You have the right to request the correction of your stored data if it is incorrect or incomplete.

Right to Erasure, Art. 17 GDPR

You have the right to request the deletion of your personal data at any time under certain regulatory conditions.

Right to Data Portability, Art. 20 GDPR

You have the right to have the data concerning you delivered in a common electronic, machine-readable format to yourself or to a responsible party of your choice, provided you submitted the data.

Changes to Our Privacy Policy

We reserve the right to adapt this privacy policy occasionally so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services.

Right of Appeal to the Supervisory Authority, Art. 77 GDPR

You have the right to contact the competent supervisory authority of the Union or the Member States at any time regarding possible violations of data protection regulations.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the orders or requests that you send to us as the site operator.

Right to Restriction of Processing, Art. 18 GDPR

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address listed in the imprint.

Cookies

The internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and version, Operating system, Referrer URL, Hostname of the accessing computer, Time of server request, and IP address.

These data are not combined with other data sources.

Contact Form & Email Enquiries

If you send us inquiries via the contact form or email, your details from the inquiry including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. Your data will be kept according to statutory retention periods.

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